 Remote communications can provide virtual real-time knowledge about the performance of equipment in the field. Responding to a status alert before the customer is aware of a problem increases the value of the equipment to the user. Communications techniques are matched to the application and end-user environment. Monitoring can include 24-hour updates, alarms sent to field service personnel, data collection to web sites, and downloading software upgrades to enhance equipment performance.
Communications:
 Serial link (i.e. RS232/RS485)
WiFi (802.11B/G)
NAFEM data protocol
Cell phone modem (RF)
Telecommunications modem (copper wire)
Server Room and Customer Web Sites:
Custom designed data web sites
Secure System Administrator web page
Web2Alarm ISP 
Climate and Electrical Protection
Example:
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